Product support information.
Support requirements vary by product and destination. Ask HUAYI to confirm the terms and documentation that apply to the configuration you are evaluating.
Topics to confirm before purchase.
Ask for current, model-specific documents and written terms relevant to the destination market.
- Spare-parts list, availability and lead times
- Warranty scope, exclusions and duration
- Operator and maintenance training
- Service contact and escalation process
- Shipping, packing and export documentation
- Applicable product compliance and test reports
Support terms may vary by destination and configuration. Confirm the applicable parts, warranty, training, service, shipping and compliance details in writing.
Ask for the support terms that apply to your destination.
Include the payload band, configuration and country in your inquiry.